- Once the claim request is submitted, the balance will be transferred to your bank account from 14-21 working days. (excluding Fridays and Saturdays ).
Note: If the bank information is added incorrectly, the request will be rejected and the balance will be retrieved to your wallet. You will be notified via email, and you can submit a new request after ensuring that your bank information is added correctly.
Comments
I didn't find any way to get my balance to my bank account
I have transfer the money and surpassed 21 working days and never received any money.
Worst experience ever 👎🏼
i did not recive my money back in my account. it has been now more than 10 days.This is not expectable. pls call me urgently at 0503230201.
I did not receive money back it is more than 30 days until today
I have never get my money on my bank or in my balance this is a big lie i can’t reach anyone from January 2024
I am a resident of another country and want to withdraw money to my bank account. I am ready to provide all the necessary details. But support ignores me!!!
السلام عليكم. طلبت اعادة المبلغ إلى حسابي البنكي والان أتمينا ٢١ يوم ولكن لم يتم ارجاع المبلغ
Please refund my tickets
Subject: Urgent Inquiry Regarding Payment for Resold Tickets
Dear Webook Team,
I am writing to express my deep dissatisfaction with the handling of my recent transaction on your platform. I have resold three tickets through Webook, and despite receiving confirmation of the transfer, I have yet to receive the payment.
This delay is unacceptable and raises serious concerns about the safety and reliability of your platform. I expected better customer service and a stronger commitment to ensuring the security and guarantee of your clients’ funds.
I request immediate clarification on the status of my payment and an explanation as to why this delay has occurred. Should I not receive a clear and satisfactory response within a reasonable timeframe, I will be compelled to report this issue to the relevant authorities and regulatory bodies, as this situation may qualify as fraudulent behavior.
I trust you will treat this matter with the urgency it deserves. Please find attached the confirmation of the transfer from your platform for your reference.
I look forward to your prompt response.
Sincerely,
Please sign in to leave a comment.